lebahjituPrivacy Policy

This page describes what we collect when you use lebahjitu and how we keep that data protected. We collect personal information only to verify your account, process your deposits and withdrawals, and comply with local regulations. We do not sell your data to third parties, and we do not use your information for marketing without your consent.

Our privacy practices apply whether you access lebahjitu on Android via our APK, on iOS through your browser, or on desktop. Your account data syncs across all devices, and we encrypt all data in transit and at rest. This policy explains what information we collect, how we use it, who has access to it, and what rights you have over your own data.

If you have questions about our privacy practices or want to exercise your rights over your data, contact our support team. We are available in English and can assist with data requests, account concerns, and privacy questions.

What We Collect on lebahjitu

We collect information in two categories: what you provide directly, and what we collect automatically. When you create an account, we ask for your email address, full name, date of birth, and phone number. During verification, we collect a copy of your ID (KTP, passport, or driving license) to confirm your identity. We store this information securely on our servers.

When you deposit or withdraw, we collect transaction details—the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and the timestamp. We also collect your IP address, device type, and browser information when you log in. This helps us detect unauthorized access and protect your account from fraud.

We do not collect your payment card details directly. When you use a bank transfer or e-wallet, the payment processor handles your financial information. We receive only a confirmation that the transaction succeeded.

How We Use Your Data

We use your personal information to verify your account, process your deposits and withdrawals, and comply with local regulations. Your email is used to send account notifications—deposit confirmations, withdrawal status, and security alerts. Your phone number is used for account recovery if you lose access to your email.

We analyze your account activity to detect fraud and prevent unauthorized access. If we notice unusual login patterns or suspicious transactions, we may ask you to verify your identity before processing a withdrawal. This protects both you and lebahjitu.

We do not use your data for marketing purposes without your explicit consent. We do not sell your information to third parties. We do not share your data with advertisers or data brokers.

Third-Party Processors and Data Location

Our servers may sit outside your jurisdiction. We use cloud infrastructure providers to store and process your data. These providers are bound by strict data protection agreements and are not permitted to use your information for their own purposes.

Payment processors (the banks and e-wallet providers behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment) receive only the information necessary to complete your transaction. They are responsible for their own privacy practices, and we recommend reviewing their policies separately.

We may disclose your information if required by law—for example, if a court orders us to provide data, or if we are required to comply with anti-money-laundering regulations. We will notify you of such requests unless legally prohibited from doing so.

Account data

Email, name, date of birth, phone, ID copy; encrypted and stored securely

Transaction data

Deposit and withdrawal amounts, payment methods, timestamps; used for compliance

Device data

IP address, device type, browser; used to detect fraud and unauthorized access

Payment info

Handled by payment processors; we receive only transaction confirmation

Cookies and Tracking

We use cookies to keep you logged in and to remember your preferences. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). You can disable cookies in your browser settings, but this may affect your ability to use lebahjitu.

We do not use third-party tracking pixels or analytics that follow you across the internet. We do not share your browsing data with advertisers. Our analytics are internal only and used to improve our platform's performance.

Your Rights Over Your Data

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. We will provide this within a reasonable timeframe.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong in our system, you can update it in your account settings or ask our support team to make the change.

You have the right to request deletion of your data, subject to legal and regulatory requirements. If you close your account, we retain your transaction history for compliance purposes (typically seven years), but we delete your personal information after a reasonable period.

Data Retention and Account Closure

We retain your account data as long as your account is active. If you close your account, we delete your personal information after a reasonable period, except where we are required by law to retain it. Transaction records are kept for compliance purposes and may be retained for several years.

If you request account closure, we will process your request within a reasonable timeframe. Any outstanding balance will be withdrawn to your original payment method. Your data will be securely deleted or anonymized according to our retention schedule.

Contact and Support

If you have questions about our privacy practices, want to exercise your rights, or have concerns about how we handle your data, contact our support team. We are available in English and can assist with data requests, account concerns, and privacy questions. Whether you are in Jakarta, Surabaya, Bandung, or Medan, our team can help.

We take your privacy seriously and are committed to protecting your personal information. If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority.

Our lebahjitu Privacy Commitment

We at lebahjitu collect only the information necessary to verify your account, process your transactions, and comply with local regulations. We encrypt all data in transit and at rest. We do not sell your information, use it for marketing without consent, or share it with third parties except where required by law.

Your account data syncs across all your devices—Android APK, iOS browser, and desktop—and is protected by the same encryption standards on every platform. You can access, correct, or request deletion of your data at any time by contacting our support team.

Services are available only where local law permits. Users are responsible for verifying that their own access and use complies with their jurisdiction. Our privacy practices comply with applicable data protection regulations in supported regions.